Sales Policy for Audglasni Sports Equipment
Effective Date: January 8, 2025
Welcome to Audglasni! We are excited to offer high-quality sports equipment to help athletes of all levels reach their full potential. Our sales policy outlines the terms and conditions for purchasing products from our website. Please read the following carefully to ensure a smooth shopping experience with us.
1. About Audglasni Sports Equipment
Audglasni is a trusted brand dedicated to providing top-tier sports equipment, designed to support your athletic journey. Whether you’re a professional athlete or a beginner, our products are crafted with the highest standards to meet your needs. Located at 47 Park Ave #B, Flemington, New Jersey (NJ), 08822, we aim to offer excellent service and quality to our customers.
For any inquiries or assistance, you can reach us via:
- Phone: (908) 806-2231
- Email: info@audglasni.com
- Website: https://audglasni.com
2. Purchasing Process
To place an order, simply browse through our product catalog on our website. Once you’ve selected your items, follow these steps to complete your purchase:
- Add to Cart: Choose the products you want and add them to your shopping cart.
- Checkout: Review your cart and proceed to checkout. You will be asked to provide shipping and payment details.
- Payment: We accept a variety of secure payment methods, including major credit cards, debit cards, and online payment gateways. All payments are processed through encrypted systems to ensure your security.
- Confirmation: Once your order is placed, you will receive an order confirmation email with your purchase details and estimated delivery time.
3. Pricing and Taxes
All prices listed on our website are in USD and exclude shipping costs. Sales tax will be applied to orders within New Jersey as required by law. The total price, including applicable taxes, will be displayed at checkout before you finalize your order.
4. Shipping and Delivery
We are committed to getting your order to you as quickly and safely as possible. Our shipping policy includes:
- Domestic Shipping: We offer standard shipping within the United States. Delivery times vary depending on your location, but typically range from 3 to 7 business days.
- Shipping Fees: Shipping costs are calculated based on the weight of your order and the delivery address. You will be informed of the exact shipping cost during checkout.
- International Shipping: At this time, we only offer shipping within the United States.
Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances, such as weather delays.
5. Returns and Exchanges
Your satisfaction is our priority, and we want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy from the date of receipt. The returned item must be unused, in its original condition, and in the original packaging.
- Return Process: To initiate a return, please contact our customer service team at info@audglasni.com or call us at (908) 806-2231.
- Exchange: If you prefer an exchange, we will assist you with selecting the correct item once we receive the returned product.
Please note that the return shipping fee is the responsibility of the customer unless the product is defective or damaged upon arrival.
6. Cancellations
Orders may be canceled only before they are shipped. If you need to cancel your order, please contact us as soon as possible. Once the order has been shipped, it cannot be canceled, but you may follow our return process to return the item.
7. Product Availability
We make every effort to ensure that the items listed on our website are in stock. However, due to high demand or supply chain issues, some products may be temporarily unavailable. If this occurs, we will notify you immediately and provide an estimated restock date or offer an alternative product.
8. Warranty Information
Audglasni products are backed by a warranty against manufacturing defects. The warranty period varies depending on the product category. Please refer to the product description page on our website for specific warranty details.
- Coverage: Our warranty covers defects in material or workmanship under normal use.
- Exclusions: Damage caused by misuse, accidents, or improper handling is not covered by the warranty.
For any warranty claims, please contact us at info@audglasni.com, and we will assist you with the process.
9. Privacy and Security
Your privacy and security are important to us. We ensure that all personal and payment information you provide during the purchase process is kept safe and confidential. We use advanced encryption technology and secure payment gateways to process transactions.
For more information on how we handle your data, please refer to our Privacy Policy.
10. Customer Support
At Audglasni, we are here to assist you with any questions or issues you may have during your shopping experience. If you need help with placing an order, tracking a shipment, or returning a product, don’t hesitate to reach out to our customer support team:
- Phone: (908) 806-2231
- Email: info@audglasni.com
11. Changes to This Sales Policy
Audglasni reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with the updated effective date. We encourage you to review this policy periodically to stay informed about our sales terms and conditions.