Payment Policy
Effective Date: March 10, 2025
At Audglasni, we are committed to providing you with a secure and seamless shopping experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and other important information related to payments on our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure payment option for users with PayPal accounts
- Other Payment Methods: We may accept other payment methods at our discretion. Please check our website for any updates on available options.
2. Payment Processing
All payments are processed securely through an encrypted payment gateway to ensure the protection of your sensitive data. Once your payment is successfully processed, we will send you an order confirmation email containing the details of your purchase. Your order will be shipped after your payment has been verified.
3. Billing Information
When placing an order, you are required to provide accurate and complete billing information, including your name, address, and payment details. By submitting this information, you confirm that you have the legal right to use the payment method provided.
4. Payment Authorization
By submitting your order, you authorize Audglasni to charge the total amount due (including any applicable taxes and shipping charges) to the payment method provided. In some cases, we may conduct a pre-authorization check to verify your payment details before processing your order.
5. Currency
All transactions are processed in U.S. Dollars (USD). If you are ordering from a country outside of the United States, your credit card provider or PayPal may convert the charge into your local currency based on the current exchange rate. Audglasni is not responsible for any foreign exchange fees or differences in currency rates.
6. Order Confirmation and Receipt
Once your payment has been successfully processed, you will receive an email confirmation with the details of your order. Please keep this confirmation for your records. If you do not receive an order confirmation within 24 hours of your purchase, please contact us at [email protected].
7. Payment Disputes and Chargebacks
If you believe there is an error or dispute with your payment, please contact us as soon as possible. If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to cancel your order and block future purchases.
8. Taxes
Sales tax will be applied to your order based on your shipping address. The applicable tax rate will be displayed during the checkout process. Customers are responsible for any additional taxes, duties, or fees imposed by their country or state.
9. Failed or Declined Payments
In the event that your payment is declined or fails to process, we will notify you immediately. You will be given the option to update your payment information or select a different payment method. If payment is not successfully completed within a reasonable period, your order may be canceled.
10. Security
Your privacy and security are important to us. All payment transactions are processed through a secure, encrypted payment gateway. We do not store your credit card details, and we take all necessary steps to ensure that your financial information is protected.
11. Payment Terms for Pre-Orders
If you place a pre-order for an item that is not yet available, your payment will be processed at the time of purchase. We will notify you once your item is in stock and shipped.
12. Payment Errors
In the case of an error in the payment process (such as double charges or incorrect amounts), please contact us immediately at [email protected]. We will investigate the issue and issue a refund if necessary.
13. Customer Service
If you have any questions or issues regarding our Payment Policy or need assistance with a payment, please contact us at:
- Email: [email protected]
- Phone: (908) 806-2231