Shipping Policy

Effective Date: March 10, 2025

At Audglasni, we are committed to delivering your fitness products in a timely and secure manner. This Shipping Policy outlines our shipping practices, including shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms outlined below.

1. Shipping Locations
We offer shipping to all domestic U.S. states and selected international destinations. International shipping costs and delivery times will vary depending on the destination country. Please note that customs duties and taxes for international orders are the responsibility of the customer.

2. Shipping Methods
We offer the following shipping methods for domestic orders:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day (only available for certain locations).

International orders may take between 7-14 business days, depending on the destination.

3. Shipping Costs
Shipping charges are calculated based on the destination, size, and weight of the items in your order. The shipping cost will be displayed at checkout before you finalize your purchase.

For international orders, customs fees, taxes, and duties are not included in the shipping cost and are the responsibility of the customer. Audglasni is not responsible for any additional charges imposed by the destination country’s customs office.

4. Order Processing Time
We process and ship orders within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email notification once your order has been shipped, along with a tracking number to monitor its progress.

5. Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to follow your package’s journey through the carrier’s website. If you have any trouble tracking your order, please feel free to contact us.

6. Delivery Times
Estimated delivery times are provided by the carrier and are not guaranteed. Factors such as weather, holidays, and other external conditions may cause delays. Audglasni is not responsible for any delays caused by the carrier or any other unforeseen circumstances.

7. Shipping Restrictions
Certain locations may not be eligible for certain shipping methods or services. If your location is restricted, you will be notified during checkout. We currently do not ship to P.O. Boxes or Military APO/FPO addresses.

8. Lost or Damaged Items
Audglasni takes great care in packaging and shipping your order to ensure it arrives safely. However, if your order is lost or damaged in transit, please contact us within 7 days of receiving your order. We will assist in filing a claim with the shipping carrier and arrange for a replacement or refund if applicable.

9. Incorrect or Incomplete Shipping Address
Please ensure that your shipping address is correct and complete when placing your order. Audglasni is not responsible for delays or non-delivery due to incorrect or incomplete address information. If you notice an error in your address, please contact us immediately so we can correct it before shipping.

10. International Orders and Customs
For international shipments, customs duties, taxes, and other import fees may apply once the package reaches its destination country. These additional charges are the responsibility of the customer. We recommend that international customers check with their local customs office for more information on potential charges before placing an order.

11. Return Shipping
If you need to return a product, please refer to our Refund and Return Policy for instructions. For returns due to damaged or defective items, we will cover the return shipping cost. In all other cases, the customer is responsible for return shipping fees.

12. Customer Service
If you have any questions or concerns about our shipping policy, or if you experience any issues with your order, please contact us at: