Sales Policy

Effective Date: March 10, 2025

At Audglasni, we aim to provide our customers with high-quality fitness products and a seamless purchasing experience. Please review the following Sales Policy to understand how our sales process works and your rights as a customer.

1. Order Acceptance and Confirmation
When you place an order through our website, you are offering to purchase the items according to our Sales Policy. Audglasni reserves the right to accept or decline any order at its discretion. Once we receive your order, we will send an order confirmation email with details of your purchase. This email serves as acknowledgment that we have received your order, but it does not confirm that we have accepted it. Acceptance of your order occurs when we ship your items.

2. Pricing and Product Information
We strive to ensure that all product descriptions, pricing, and availability are accurate. However, errors may occur. If we discover an error in the pricing or availability of an item you’ve ordered, we will notify you before processing your order. You will have the option to accept the revised price or cancel the order for a full refund. Audglasni reserves the right to correct any pricing or product information errors at any time.

3. Payment
Payment for orders must be made at the time of purchase. We accept payment via credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments are processed securely via an encrypted payment gateway. By submitting payment, you confirm that you have the legal right to use the payment method.

4. Sales Tax
Applicable sales tax will be added to your order based on the shipping address you provide at checkout. The tax rate may vary depending on your location. You will see the final tax amount during the checkout process.

5. Order Processing and Shipping
Once your payment is successfully processed, we aim to ship your order within 1-3 business days. You will receive an email notification with tracking information once your items have been dispatched. Shipping times may vary depending on your location, and delivery dates are estimates provided by the carrier. For more information on shipping, please refer to our Shipping Policy.

6. Promotional Offers and Discounts
Promotional offers, discounts, and coupons are available from time to time. These offers are subject to specific terms and conditions, and we reserve the right to change or discontinue them at any time without prior notice. Coupons or discount codes cannot be combined with other promotions unless otherwise stated.

7. Cancellations
You can cancel an order only before it is processed or shipped. Once an order has been shipped, it cannot be canceled. If you need to cancel an order, please contact us as soon as possible at [email protected]. If the cancellation is successful, we will issue a full refund to the original payment method.

8. Returns and Refunds
If you are not completely satisfied with your purchase, you may return the product(s) in accordance with our Refund and Return Policy. Please refer to that section for specific instructions on how to return items and process refunds.

9. Order Issues and Disputes
In case of any issues with your order, such as missing items, defective products, or incorrect deliveries, please contact our customer service team at [email protected]. We will work with you to resolve the issue as quickly as possible.

10. Limitation of Liability
Audglasni is not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the products purchased through our website, except in cases where liability is mandated by applicable law.